City Cycle Brisbane – Getting around Brisbane on two wheels

Have you ever wondered how Brisbane’s CityCycle bikes work, and how you can take advantage of this cheap and easy way to get around the River City, without the issue of congestion? Here’s all the info you need to make getting around on two wheels a breeze.

One in two CityCycle bicycles have helmets provided as a courtesy (subject to availability). During the sign up process for Monthly Membership there is also an option to purchase a helmet.

What is CityCycle?

CityCycle is part of Brisbane’s public transport system and is a Brisbane City Council initiative which aims to reduce congestion and improve traffic flows. The CityCycle scheme extends to the entire inner city area and nearby suburbs. The locations residents can collect a bicycle are often close to bus, train and ferry connections.

CityCycle is an affordable alternative for short distance travel and sightseeing. By opting for the bike, you are not only choosing an environmentally friendly mode of transport, but you are also helping to reduce traffic – fewer cars on the roads means fewer traffic jams.

CityCycle Brisbane is available 24 hours a day, seven days a week, and is accessible for Brisbane residents and visitors to the city who are over the age of 17.

RACQ’s Lucinda Ross said the CityCycle network was a fantastic additional transport option for the River City.

“It’s great people can easily access these bikes and get around the beautiful sites and tourist spots our city has on offer,” Ms Ross said.

“And while you’re enjoying the weather on two wheels, we want to remind riders to wear the helmets that are provided at the CityCycle stops at all times and urge them to always follow the road rules.”

How much does it cost to use a CityCycle?

You can use CityCycle by signing up for a monthly membership.

  • Monthly membership – $5 per month
  • Student membership – $3 per month
  • Casual pass – $2 (see below for further fees which apply for this pass).

The CityCycle membership automatically renews on the same date each month that you signed up.
If you purchase the $2 Casual Pass, the below fees apply:

  • First 30 minutes of every trip is free
  • 31 minutes to 60 minutes – $2
  • Every 30 minutes after – $5 each.

How do you purchase a CityCycle membership?

To purchase your monthly membership, go to the CityCycle website and register online. You can choose to use a classic card delivered by mail or your Go Card.

To deactivate the auto-renewal of your membership access your account at the CityCycle website or call the contact centre on 1300 229 253 at any time.

The pay-and-go system

Brisbane City Council in May 2018 announced new CityCycle bank card facilities. This payment option was set up to deliver users a simpler alternative to the mandatory online signup model which had deterred many users in the past.

The new pay-and-go system would see credit and debit card facilities available at every station, making it quicker to sign up on the spot.

Users can choose between a $2 casual pass or a monthly membership of $5, with the option to opt out at any time.

How to hire a bike using your Go Card?

Only CityCycle members can hire a bike using their Go Card. If you do not have a Go Card you can buy one online at the Translink website or at select locations

To hire a bike using your Go Card you must first link your Go Card to your CityCycle account, as follows:

  • Sign up online for a monthly CityCycle membership
  • Get your PIN, membership number and link number
  • Visit your nearest CityCycle station and hold your Go Card up to the card reader and follow the process on the screen.

When you start a journey, touch your Go Card to the TransLink logo, wait for the green light, then remove a bike from the rack. Remember to touch off at the end of your journey and your fare will be automatically deducted from your Go card balance.

Keep in mind that CityCycle will not use your Go Card credit because CityCycle and TransLink use separate billing systems.

The CityCycle app

CityCycle has its own mobile app available on IOS and Android devices. AllBikesnow is a free app designed to provide innovative assistance to users of the self-service bicycle hire in Brisbane, operated by JCDecaux.

AllBikesNow allows CityCycle users to check their own account, plan trips and to find their closest station.

For more information visit the CityCycle website or phone 1300 CCYCLE (1300 229 253) 7.30am to 5.30pm, seven days a week.

CityCycle Stations

The CityCycle network contains 150 bike stations and approximately 2000 bikes. Bike pick-up and drop-off points are available between Newstead and St Lucia. You can find CityCycle stations nearby most inner city train stations in Brisbane, including Roma Street, Central Station and South Bank.

To check all the operational stations or to find the nearest station to you, visit the CityCycle Map

Have you used CityCycle to get around Brisbane?