Protect yourself during online shopping frenzy

RACQ Bank has reminded Queenslanders to be aware of the risks when they purchased goods online after a new report revealed online shoppers lost more than half a million dollars in scams last year.

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RACQ Bank spokesperson Clare Hunter said the organisation was concerned the Australian Competition and Consumer Commission’s (ACCC) Targeting Scams Report found online shopping scams had become more common.

“There’s a lot of hype around sales like tonight’s Click Frenzy, and with so many discounts on offer from plenty of national retailers, it’s easy to get caught up in the excitement,” Ms Hunter said.

“But not all online shopping platforms have the same security and sadly there are a growing number of shoppers getting burned.”

Ms Hunter said there were steps shoppers could take to remain secure when they purchased through online stores.

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“We don’t want to take the fun out of shopping online for a great deal but it’s important to understand the risks before you buy. Make sure you look for an ‘https’ at the start of the web address because this means your transaction is encrypted and your details will be protected during the transaction,” she said.

“Always read the terms and conditions, ask for recommendations from friends and family and keep your receipts and order confirmation where you can find them easily.”

More information on consumer rights could be found on the Fair Trading website.