RACQ Chief Information Officer Greg Booker said the Club was the first Australian company to utilise Voigle Voice technology from Queensland start-up Alkira, which allowed motorists to use smart speakers, mobile phones or in-car applications to access RACQ’s Fair Fuel and Road Conditions websites.
“This technology will make it easier than ever to plan your road trip, find information about road conditions and closures, and to track down the cheapest fuel price,” Mr Booker said.
“Mobile and in-car hands-free devices will use the Google Assistant app to access information. If you have a Google speaker at home you can simply say, “talk to RACQ”, and then ask questions about where the cheapest fuel is, or where the best way to work is based on traffic.”
Mr Booker said RACQ had seen the adoption of in-home speaker technology as an opportunity to respond to the demands of Queenslanders as almost one third of RACQ members aged between 35-51 had adopted voice technology.
“Our members want access to accurate information in the easiest format, which is what voice-enabled software provides,” he said.
“We’re embracing these kinds of technologies because we know they’re going to benefit our members now and into the future.”
More information on how to use the new voice application could be found at racq.com/alkira.