North Queensland drenched – more than 180 claims received

As north Queensland suffered through unprecedented rainfalls, RACQ had so far received more than 180 insurance claims for loss and damage to vehicles and property.

RACQ spokesperson Lucinda Ross said the majority of claims were for homes in the Townsville region damaged by flood waters which reached historic heights.

“Townsville’s Ross River has seen the highest flooding in 20 years,” Ms Ross said.

“We’ve seen claim numbers rise steadily and expect to hear from more homeowners in the coming days.

“The earlier you lodge your claim, the sooner we can arrange for the assessment of your property and repairs can begin.”

RACQ members who had been impacted could start their insurance claim process online or could call 13 7202 to lodge a claim.

Ms Ross said as the weather system continued to dump hundreds of millimetres of rain across the region, with more than 120 roads affected by flooding.

“The Bruce Highway’s cut in a number of spots between Cardwell and Ayr, and the Flinders Highway is closed at Macrossan Bridge – but these are just the majors, there are plenty of other local roads under water,” she said.

“It’s vital people stay off the roads and indoors. The situation is very dangerous and road conditions are changing quickly so even if you can, there is no point getting in the car and risking your life or the lives of emergency services who may need to rescue you.”

The latest road updates could be found at roadconditions.racq.com.au.