“This concept store gives members the ability to walk into one location and have all their needs taken care of,” Ms Clinton said.
“We offer members our full suite of banking services with our experienced banking staff as well all the services you expect from an RACQ retail store – it really is a one stop shop.
“For example, a member looking to buy a car can come in to sort out a personal loan, get assistance organising a vehicle inspection, and buy their Roadside Assistance and car insurance all in one go.
“Our members are busy people and this store was designed to offer them a comfortable place to tick off a lot of their errands in one go.”
Ms Clinton said the store’s cutting edge design featured a gabled roof, white washed floor boards and murals of iconic Queensland locations.
“We’ve moved away from traditional tellers and window-less offices and instead focussed on making the space comfortable and reflective of our members and our Queensland heritage,” she said.
“This concept store is a unique space. We’ve incorporated contemporary aspects in the hope it will make doing business with us a great experience for our members.”
RACQ’s new concept store is located at Westfield North Lakes, Anzac Ave and North Lakes Drive.